Privacy Policy

Last Updated: February 2, 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you use our WhatsApp Bulk Messaging platform (“Service”). By using our Service, you agree to the practices described here.

1. Information We Collect

• Account Information: Name, email address, and login credentials.
• API Credentials: Your WhatsApp Business API token and phone number ID.
• Contact Data: Names and phone numbers you upload or store for messaging purposes.
• Usage Data: Log files, IP address, browser type, and activity within our platform.

2. How We Use Your Information

• To provide, maintain, and improve our Service.
• To send your WhatsApp messages as per your instructions.
• To store your contacts securely if you choose to save them for future campaigns.
• To communicate with you about updates, security alerts, or service changes.

3. Data Storage & Security

• Your API tokens and contacts are stored in encrypted databases with restricted access.
• We do not share your WhatsApp API credentials or contacts with any third party without your consent.
• We implement industry-standard security measures to protect against unauthorized access or disclosure.

4. Your Rights

• You can access, update, or delete your account information at any time.
• You can request the permanent deletion of your contacts and API credentials from our system.
• You can opt out of non-essential communications.

5. Data Retention

We retain your data only for as long as necessary to provide our Service or as required by law. If you close your account, your contacts and API credentials will be deleted from our servers.

6. Third-Party Services

Our Service integrates with the official WhatsApp Business API. Your messages and media are transmitted securely through WhatsApp's infrastructure. We are not responsible for the privacy practices of WhatsApp or Facebook/Meta.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: supportWaNC@nationalchem.in